Crisis manager who inspired ‘Scandal’: My No. 1 tip for gaining respect after making a mistake

February 26, 2025
Read it all on cnbc

Crisis manager Judy Smith, the real-life inspiration for Scandal, shares her top advice for earning respect after a mistake: admit it early instead of hoping it stays hidden. Drawing on decades counseling presidents, Fortune 500 leaders, and high-profile figures, she explains why prompt ownership, a clear apology, and a solutions mindset tend to preserve credibility. The article also spotlights a well-known corporate example that illustrates how sustained accountability can outperform “say sorry once and move on.” Read the full CNBC Make It article for the complete guidance, quotes, and case details.

Judy Smith — inspiration for ‘Scandal’ TV series — on her path to the White House
March 3, 2026

From riding past in her father’s taxicab to working inside the Oval Office, crisis management expert Judy Smith tells the little-known story of her path to becoming the first Black woman to brief the White House press corps. Smith, CEO of Smith & Company and the inspiration for Shonda Rhimes’s hit series “Scandal,” tells Yahoo

How the real Olivia Pope would have handled the CrowdStrike outage
March 1, 2026

Fast Company sought out crisis manager Judy Smith ( the real-world inspiration behind Scandal’s Olivia Pope ) to unpack what the CrowdStrike outage reveals about high-stakes leadership when the world is watching; drawing on decades advising world leaders and Fortune 500 CEOs, Smith highlights the pivotal decisions that shape trust in the first hours, the

A Conversation with Stan Mcchrystal & Judy Smith
January 9, 2026

In this one-of-a-kind interview, Stan McChrystal, a retired four-star general and CEO of McChrystal Group, and Judy Smith, a trusted expert in crisis management, explore the critical elements of leading through crisis. These renowned leaders offer guidance for handling high-stakes situations with transparency, integrity, and agility. Their combined experiences provide a powerful framework and perspective

London Grand Opening

Over the last three decades, Smith & Company’s team of senior-level leadership has worked with some of the world’s most influential and established organizations within business, tech, healthcare, sports, entertainment, government and global affairs. Smith & Company provides unparalleled advice to our clients around the world, operating out of DC, New York City and Los Angeles.

We are thrilled to announce the opening of Smith & Company’s first global office in London, UK. Located in the heart of London, we offer our clients strategic expertise across all sectors. In today’s hyper-connected world, Smith & Company offers expert advice 24/7 to its clients around the world. We build global teams for all clients to ensure we are best positioned to help them achieve their goals and manage any issue they may be facing.

This is an exciting time at Smith & Company and we invite you to learn more about what we are doing to celebrate below.